Last updated: August 2024
We currently ship to all major cities and towns across India. Free shipping on all orders above ₹499.
All orders are processed within 1–2 business days (Monday–Sunday, excluding public holidays) after payment confirmation. You will receive an order confirmation email with tracking details once your order is dispatched.
These are estimated timelines. Actual delivery may vary due to courier delays, weather conditions, or peak-season volumes.
We ship through reliable courier partners including Shiprocket, Delhivery, and BlueDart, depending on your pin code and availability.
All orders are packed in our zero-plastic TOS Box — 100% recyclable and biodegradable. Fragile or liquid products (such as neem oil) are additionally secured with protective inner packaging.
You will receive a WhatsApp message with your tracking link once your order is shipped. You can also reach us at +91 8766 547 864 or support@theorganicsoil.com for order status.
If a delivery attempt fails due to incorrect address details or unavailability, the courier will make up to 2 re-attempts. After 2 failed attempts, the package is returned to us and we will contact you to arrange re-dispatch at your cost.
Contact us at support@theorganicsoil.com or WhatsApp +91 8766 547 864.